Talk to doctors by phone or video 24/7 at no cost to you. Get care when and where you need it. Blue Shield of California Promise Health Plan members have access to board-certified doctors from Teladoc. You can request an on-demand visit (within 60 minutes or less) or make an appointment. You can access Teladoc anywhere in California.
Use Teladoc
- If you are thinking to use the emergency room or urgent care center for a non-emergency
- When away from home
- For short-term prescription refills
Get the care you need
Teladoc doctors can treat many medical conditions such as:
- Cold and flu
- Allergies
- Bronchitis
- Respiratory infection
- Sinus problems
Meet the doctors
Teladoc doctors:
- Doctors with an average of 20 years’ experience
- Board-certified and licensed in California
- Credentialed every three years
Languages
Language services are available.
Connect to a registered nurse who will listen to your health problem.
Find urgent care clinics near you for same-day care for non-life-threatening medical needs.
Blue Shield Promise Medi-Cal provides mental health and substance use disorder services through primary care physicians (PCPs), licensed behavioral health providers, and county providers and agencies.
Get information on breastfeeding and what to expect during pregnancy.
Use our online tool to find a provider in your area or download a provider directory.
Learn about health and wellness programs and educational materials available to you.
Page last updated: 8/27/2025
Medi_25_316_LS_IA081225
© 2023 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are trademarks of Teladoc Health, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA-controlled substances, non-therapeutic drugs, and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.