Individual and Family Plans: Renewal Center

Planning your 2026 renewal? Get the essential information about plan updates, rate changes, and important documents you need to review. 

Who should I contact about my plan?

There are certain situations when you should contact Covered California and other situations when you should contact Blue Shield of California directly. Here is a handy reference for whom to call and when.

Where can I find my updated plan documents?

Find your Evidence of Coverage (EOC), Summary of Benefits and Coverage (SBC) and other documents in your plan document center.

Disclosures and annual notices

Where can I get answers to common renewal questions?

FAQs for plans purchased directly from Blue Shield (off-exchange)

Have other questions regarding  your plan purchased through Blue Shield? 

FAQs for plans purchased through Covered California (on-exchange)

Have other questions regarding your plan purchased through Covered California? 

FAQs for grandfathered plans

Have other questions regarding an older plan that is no longer marketed to the public, aka, “grandfathered plan?” 

FAQs for renewing dental, vision, or life insurance coverage

Have other questions regarding your renewing dental, vision or life insurance coverage?