Register for webinars designed to support your work with Blue Shield of California and Blue Shield of California Promise Health Plan members. Sessions include Q&A with the experts. If you cannot attend a live webinar, view recorded webinars at your convenience on the tools and tutorials pages.
View webinars applicable to both Blue Shield and Blue Shield Promise providers
View webinars applicable to Blue Shield Promise providers
View webinars applicable to Blue Shield providers
Earn enduring Continuing Medical Education (CME) credits from Scripps Health by viewing recorded webinars. Visit Scripps Health.
Webinars for Blue Shield and Blue Shield Promise providers
Please check back for future webinar updates.
Webinars for Blue Shield Promise providers
Long-Term Care (LTC) Provider Office Hours
Blue Shield Promise providers who furnish LTC services are invited to join us for LTC Provider Office Hours. To attend this quarterly Q&A session online, please register.
During Office Hours, we will answer general questions about working with Blue Shield Promise, including payment and coverage policies, prompt claims payment requirements, Provider Dispute Resolution (PDR) process, and care management, coordination and transition policies.
2026 LTC Provider Office Hours registration
1:30 p.m. to 2 p.m. PT, Thursday, December 3, 2026 Register now
Provider Dispute Resolution (PDR) Training Office Hours
Blue Shield Promise providers are invited to join us for Provider Dispute Resolution (PDR) Training Office Hours from 1:30 p.m. to 2 p.m. PT on the third Wednesday of each month. To attend any of these monthly Q&A sessions online, please register.
During Office Hours, we will answer general questions about the PDR process, requirements, and best practices.
Office Hours sessions will NOT cover case-specific or member-specific inquiries, individual provider disputes, claim determinations, or active cases.
2026 PDR Office Hours registration
1:30 p.m. to 2 p.m. PT, Wednesday, November 18, 2026 Register now
1:30 p.m. to 2 p.m. PT, Wednesday, December 16, 2026 Register now
Webinars for Blue Shield providers
Please check back for future webinar updates.
Learning resources
Access educational materials such as recorded webinars, eLearning modules, FAQs, and "how to" guides on a variety of topics.
AuthAccel online authorization system training
Learn how to request authorizations, view status, and see the latest system updates.
News and announcements
Stay informed about programs, policies, and announcements issued by Blue Shield.
BlueCard webinars
Learn about serving out-of-area members through the BlueCard Program.