The Blue Shield Promise Medi-Cal Member Handbook, also known as your Evidence of Coverage (EOC), gives you details about your health care and prescription drug coverage.
Download a printable copy of the Member Handbook for where you live. You can find a copy in your preferred language. You can ask for a copy in the mail.
Los Angeles County
English:
Member Handbook (PDF, 2.1 MB)
Errata #1 (PDF, 229 KB)
Spanish:
Member Handbook (PDF, 3 MB)
Errata #1 (PDF, 246 KB)
Arabic:
Member Handbook (PDF, 3.3 MB)
Errata #1 (PDF, 275 KB)
Armenian:
Member Handbook (PDF, 3.7 MB)
Errata #1 (PDF, 142 KB)
Chinese (Simplified):
Member Handbook (PDF, 2.7 MB)
Errata #1 (PDF, 234 KB)
Chinese (Traditional):
Member Handbook (PDF, 2.6 MB)
Errata #1 (PDF, 297 KB)
Farsi:
Member Handbook (PDF, 3.3 MB)
Errata #1 (PDF, 340 KB)
Khmer:
Member Handbook (PDF, 4 MB)
Errata #1 (PDF, 303 KB)
Korean:
Member Handbook (PDF, 3.7 MB)
Errata #1 (PDF, 215 KB)
Russian:
Member Handbook (PDF, 3.4 MB)
Errata #1 (PDF, 118 KB)
Tagalog:
Member Handbook (PDF, 3 MB)
Errata #1 (PDF, 178 KB)
Vietnamese:
Member Handbook (PDF, 2.9 MB)
Errata #1 (PDF, 327 KB)
San Diego County
English:
Member Handbook (PDF, 1.7 MB)
Errata #1 (PDF, 233 KB)
Spanish:
Member Handbook (PDF, 2 MB)
Errata #1 (PDF, 255 KB)
Arabic:
Member Handbook (PDF, 2.1 MB)
Errata #1 (PDF, 302 KB)
Chinese (Simplified):
Member Handbook (PDF, 1.9 MB)
Errata #1 (PDF, 234 KB)
Chinese (Traditional):
Member Handbook (PDF, 2.2 MB)
Errata #1 (PDF, 297 KB)
Farsi:
Member Handbook (PDF, 2 MB)
Errata #1 (PDF, 330 KB)
Russian:
Member Handbook (PDF, 1.7 MB)
Errata #1 (PDF, 122 KB)
Tagalog:
Member Handbook (PDF, 1.7 MB)
Errata #1 (PDF, 198 KB)
Vietnamese:
Member Handbook (PDF, 1.9 MB)
Errata #1 (PDF, 344 KB)
Blue Shield of California Promise Health Plan complies with State and Federal civil rights laws and provides free language services to people whose primary language is not English. We communicate with our members in many different languages and dialects including English, Spanish, Cantonese, Mandarin, Armenian, Russian, Vietnamese, Khmer (Cambodian), among others.
Blue Shield of California Promise Health Plan does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age or disability.
View a sample of Blue Shield Promise Medi-Cal member ID card.
Learn about plan benefits and programs.